Summary
The Sony CRE-C20 is a mid-priced OTC hearing aid that fits invisibly in the ear and uses rechargeable batteries. It achieved a SoundGrade of B and sits in the top 40% of devices in the OTC category and in the top 50% of all devices tested.
In the initial fit condition, the Sony CRE-C20 performed above average on speech in quiet, above average on speech in noise, below average on feedback handling, above average on occlusion results, and well below average on music streaming quality. The overall fit score in the initial condition for the Sony CRE-C20 was above average.
In the tuned fit condition, the Sony CRE-C20 performed well above average on speech in quiet, well above average on speech in noise, below average on feedback handling, above average on occlusion results, and well below average on music streaming quality. The overall fit score in the tuned condition for the Sony CRE-C20 was above average.
State-of-the-art Acoustic Laboratory
Quality data starts with quality recordings, that is why we worked with GRAS to build a no-compromise front end.

Score
B
SoundGrade
Initial Score
3.5
Tuned Score
4.5
Expert
Choice
Choice
Speech in quiet
Speech intelligibility improvement in quiet and moderate environments
best
5.0
Own voice
Does your voice feel natural and not “boomy”
best
5.0
Speech in noise
Speech intelligibility improvement in loud environments
best
5.0
Music streaming
Streaming music provides a full range of bass and treble
best
5.0
Feedback handling
How well the device limits feedback / squealing – even when your hand is near your ear
best
5.0
Speech in quiet
Speech intelligibility improvement in quiet and moderate environments
best
5.0
Own voice
Does your voice feel natural and not “boomy”
best
5.0
Speech in noise
Speech intelligibility improvement in loud environments
best
5.0
Music streaming
Streaming music provides a full range of bass and treble
best
5.0
Feedback handling
How well the device limits feedback / squealing – even when your hand is near your ear
best
5.0
Graph
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Lab recordings
Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!
Adjust volume to make "No hearing aids" as loud as it would be in the real world, without hearing aids. Remove hearing aids while auditioning. High-quality headphones will improve results!

Lab notes
Initial Fitting
Tuned Fitting
Ear Coupling
Initial Fitting
Sleeve Vented
Tuned Fitting
Sleeve Vented
Receiver
Initial Fitting
Integrated in device
Tuned Fitting
Integrated in device
Fitting Formula
Initial Fitting
Proprietary manufacturer default
Tuned Fitting
Proprietary manufacturer default
Program
Initial Fitting
Default
Tuned Fitting
Default
Tuning Adjustments
Initial Fitting
On-ear assessment performed, Loudness match set at +1 to balance devices binaurally, Other settings at manufacturer defaults
Tuned Fitting
On-ear assessment performed, Loudness match set at +1 to balance devices binaurally, Sound balance set to +4 More Sharp, Fine tuning performed and left at "Solution 05", Other settings at manufacturer defaults,
Volume Setting
Initial Fitting
53% (Default 8/15)
Tuned Fitting
100% (Max volume)
Software Version
Initial Fitting
Firmware v3.1.0.15005
Tuned Fitting
Firmware v3.1.0.15005
Notes
Initial Fitting
n/a
Tuned Fitting
n/a
Specs
Invisible in Ear
Rechargeable Batteries